Use decisions, not vague reminders
A useful audit row says what should happen next. Keep means the service is still used. Cancel means the renewal should not continue. Compare means the plan or alternative needs a quick review. Check means ownership, trial status, or billing details are still unclear.
- Cancel and check rows should be handled before ordinary keep rows.
- Shared services need owner confirmation before cancellation.
- Trial conversions should stay visible even when the current cost is zero.